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Founded in Japan in 1936, Ricoh today provides technology for companies worldwide, offering hardware, software and services ranging from office solutions and industrial printing to document management. One of Ricoh’s main businesses is supplying multifunction printers which use cutting-edge technologies for companies of all sizes.
Through the use of the WebRatio Platform and our partnership with BE FOR, we have created the “Toner Validation Tool”: an application for the validation and processing of toner orders for multifunction printers that integrates automatic processes with Business Process Automation (BPA) and Robotic Process Automation (RPA) technologies.
The system, built entirely with our low-code method, is composed of a Web back office, orchestrated by the BPA of our platform, which allows automation of each step of the order process:
WebRatio’s BPA technology integrates two robotic automation systems (RPA) developed by BE FOR:
This integration of BPA and RPA technologies makes possible previously unthinkable results, thanks to which the Japanese multinational company is able to reach new productivity levels.
The following are some of the results for different stakeholders.
For company staff:
For the company: