Unable to retrieve the free cloud account

03 Mar '15, 02:12 PM

2,466 Views

jisu lim

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Hello

There is a problem with the execution.
Please help me.

Unable to retrieve the free cloud account

java.lang.reflect.InvocationTargetException
   at com.webratio.ide.deploy.ui.generator.actions.GenerateAndRunOnCloudAction$ActionRunnable.run(GenerateAndRunOnCloudAction.java:239)
   at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Caused by: org.eclipse.core.runtime.CoreException: Unable to retrieve the free cloud account
   at com.webratio.ide.deploy.ui.generator.actions.GenerateAndRunOnCloudAction$ActionRunnable.run(GenerateAndRunOnCloudAction.java:209)
   ... 1 more

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5 Answers

11 Mar '15, 09:53 AM

Alberto Molinaroli

Forum Hero - Level 9

Hi,

it seems to be a temporary missing sync of your free cloud account. Anyway it should work now.

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03 Jun '15, 11:08 AM

Alfonso Vitale

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Hi,

I'm having the same problem.

Thank you!

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04 Jun '15, 11:39 AM

Alberto Molinaroli

Forum Hero - Level 9

Hi Alfonso,

it seems to work now, can you try again and tell us if the problem persists?

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04 Jun '15, 03:20 PM

Alfonso Vitale

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Hi,

Yes, the problem persists.

Thank you!

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04 Jun '15, 05:00 PM

Alberto Molinaroli

Forum Hero - Level 9

Hi,

in this case I suggest you to try to use another internet connection. In fact you could be behind a proxy (or firewall) that blocks the normal data transfer.

Moreover I suggest you to check the system date and time. In fact it must be aligned the current time and local time zone.

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