Impossible to get credentials

26 Jan '15, 02:10 PM
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Hi,

I downloaded the software yesterday by registering for my university program but did not activate the product immediately. Today, I try to get my credentials (name and serial) to activate the product and it happens to be impossible because (I guess) your log in system is bugged...

Everytime I try to access my student reserved area, the site asks me endlessly to log in without letting me access the page... My classmates suffer the same issue...

Could you help me ?

Best regards

 
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Forum Starter - Level 3

Hi Amandine, 

today we had some technical issues with the student reserved area, but now the problem is solved and you and your classmates can access with your credentials.

 

Best regards, 

Paolo Riviello

Community Manager at WebRatio

 

 
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